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5 Ways to Protect Yourself from a False Pretense Claim

Last week, we discussed the definition of False Pretense Coverage. As the owner of an auto body and repair shop, it is important to know that this type of coverage is a crucial part of your garage insurance policy. To recap, False Pretense Coverage is an endorsement that is available to shop owners, designed to cover a loss that is caused when someone causes you or an employee to voluntarily part with a vehicle by trickery, scheme or false pretense.

This week, our agency would like to extend some advice to all auto body shop owners. We have put together five practices that may end up protecting your business from a false pretense claim.

#1: When notifying your client by phone that the repairs to their car have been completed, always verify that you are speaking directly with the owner of the vehicle.

#2: Be sure to ask what time and who will be picking up the vehicle.

#3: If any other individual comes to get the car, verify their identity by calling the client before releasing the vehicle.

#4: If the client is not available, either refuse to release the vehicle or ask the individual for his/her license and keep a copy in the file with the paperwork.

#5: Just before releasing the car, phone the owner (maybe you will be able to contact him/her at this point) and leave a message indicating to whom you are releasing the vehicle and at what time the vehicle was released.

At Wolpert Insurance, we want to make sure you are 100% aware of all the risks your auto body shop could face and if possible, we would like to help you avoid them. Follow the tips listed above and your business just may end up avoiding a claim in the future. To take protection a step further, contact our agents about a False Pretense insurance policy. We would be more than happy to discuss this option with you.

What is False Pretense Coverage?

As the owner of a garage and auto body shop, it is critical to be aware of the risks that your business could be faced with on an everyday basis. While concentrating on hazards and possible injuries are both important, it is also important to think outside of the box at times. When is the last time you thought about the consequence if the wrong person picks up a vehicle? While this may not be AS common as an employee injury in your shop, it is still a risk to consider!

This is where false pretense coverage comes into play. Have you heard of it?

False pretense coverage is an endorsement that is available to shop owners on their garage insurance policy. It is designed to cover a loss that is caused when someone causes you or an employee to voluntarily part with a vehicle by trickery, scheme or false pretense or when the vehicle acquired from a seller who does NOT have the legal title or the right to transfer title.

Whether a customer says they will be “test driving” the vehicle and never returns or the customer pretends to be someone that they are not, your garage will be held responsible for this loss if you do not have false pretense coverage in place.

To learn more about this type of coverage, contact our agents at Wolpert Insurance. Our experts would be more than happy to go into further depth with you and of course, provide you with a free quote.

What is False Pretense Coverage?

As the owner of a garage and auto body shop, it is critical to be aware of the risks that your business could be faced with on an everyday basis. While concentrating on hazards and possible injuries are both important, it is also important to think outside of the box at times. When is the last time you thought about the consequence if the wrong person picks up a vehicle? While this may not be AS common as an employee injury in your shop, it is still a risk to consider!

This is where false pretense coverage comes into play. Have you heard of it?

False pretense coverage is an endorsement that is available to shop owners on their garage insurance policy. It is designed to cover a loss that is caused when someone causes you or an employee to voluntarily part with a vehicle by trickery, scheme or false pretense or when the vehicle acquired from a seller who does NOT have the legal title or the right to transfer title.

Whether a customer says they will be “test driving” the vehicle and never returns or the customer pretends to be someone that they are not, your garage will be held responsible for this loss if you do not have false pretense coverage in place.

To learn more about this type of coverage, contact our agents at Wolpert Insurance. Our experts would be more than happy to go into further depth with you and of course, provide you with a free quote.

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What is False Pretense Coverage?

As the owner of a garage and auto body shop, it is critical to be aware of the risks that your business could be faced with on an everyday basis. While concentrating on hazards and possible injuries are both important, it is also important to think outside of the box at times. When is the last time you thought about the consequence if the wrong person picks up a vehicle? While this may not be AS common as an employee injury in your shop, it is still a risk to consider!

This is where false pretense coverage comes into play. Have you heard of it?

False pretense coverage is an endorsement that is available to shop owners on their garage insurance policy. It is designed to cover a loss that is caused when someone causes you or an employee to voluntarily part with a vehicle by trickery, scheme or false pretense or when the vehicle acquired from a seller who does NOT have the legal title or the right to transfer title.

Whether a customer says they will be “test driving” the vehicle and never returns or the customer pretends to be someone that they are not, your garage will be held responsible for this loss if you do not have false pretense coverage in place.

To learn more about this type of coverage, contact our agents at Wolpert Insurance. Our experts would be more than happy to go into further depth with you and of course, provide you with a free quote.

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Garagekeepers Legal Liability: Are You Covered?

As the owner of a vehicle repair shop, it is critical to be aware of the type of coverage you are paying for and what the exclusions on your policies may be. If not, you could find yourself paying more out of pocket once the time comes to file a claim.
This week, we would like to focus on garagekeepers legal liability. There are two specific coverage’s when dealing with garagekeepers legal liability insurance: comprehensive coverage and collision coverage.

Comprehensive coverage will protect a business from any damages that are NOT caused by a collision with another object (for example, a fire, theft, etc.) Collision coverage will protect a shop from any damages caused by the customer’s auto collision with another object or the customer’s auto overturn. Now that you are aware of the coverage, let’s take a look at a possible scenario…

Over Labor Day weekend, your shop is broken into. You soon realize that the thief has not only taken a few of your supplies but also your customer’s 2012 Mercedes Benz. Of course, once the customer is notified, he assumes that your shop will be replacing the stolen vehicle. As the owner, you go to make a claim and feel confident that everything will be sorted out. Sadly, this is not the case. You are denied coverage.

Why?

Unfortunately, garagekeepers LEGAL liability coverage will only respond for legally determined liability. In this case, your garage must be found negligent. After analyzing the situation, the insurance company may have realized that your shop has working alarms, a fence, cameras AND lights that should have stopped the situation. The claim is denied because the case is not determined “legally liable.” Would your auto repair shop be able to replace a Mercedes Benz alone?

While this scenario may seem rare and exaggerated, this could very well happen to an auto body shop if the owner is not fully aware of what his or her garage insurance policies will or will not cover. If you have any questions about your own garage insurance policy, do not hesitate to speak with the professionals here at Wolpert Insurance. We want to make sure you understand what you are protected from, especially to avoid an unfortunate situation such as this one!

Auto Repair Shop Insurance: Pollution Liability

It is no secret that auto repair shops have significant pollution liability exposures. With all the different operations and techniques used, this type of business is naturally a generator of hazardous waste. Of course, garage owners will abide by EPA regulations when it comes to handling, transporting and disposing of these wastes and pollutants, but that does not mean the risk of an accident is eliminated entirely.
Let’s take a quick look at a possible scenario:

Your full service garage routinely fills and stores on-site barrels of waste. These wastes may include solvents, paints, petroleum products, etc. Every few months, a forklift loads these barrels onto trucks in order to be taken to an EPA approved facility. This sounds like the right thing to do, correct? Of course it is! Until the one time a barrel slips from the forklift and saturates the ground with solvents, oils and toxic waste. Of course, this garage is located directly next to a neighborhood. The EPA goes over the case and determines the harmful effects that this accident has on the groundwater and soil. Besides being charged for the “clean-up” costs, 50 or so residents in the area decide to sue the auto body shop for property damage, bodily injury, etc. The total cost of this accident ends up being about 1 million dollars. Does your garage have this kind of money?

The bottom line: there will always be risks. Whether you accidentally flush pollutants down a drain or cause pollution damage to another party, your business will face consequences, and expensive consequences at that. Is your garage insurance policy tailored to protect your business from pollution liability? If you are not sure, do not hesitate to ask our agents at Wolpert Insurance for some input and help. We would be more than willing to look over the exposures in your shop and provide you with a free quote. Protection for your shop is the number one priority!

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Attention Automobile Painters: Wear the Right Gloves!

In your auto repair shop, you understand that your employees come in contact with hazardous and toxic materials on an everyday basis. This is especially true for your automobile painters. Last week, we discussed the importance of gloves and your responsibilities as an auto body shop employer. This week, we would like to dig deeper into the types of gloves you should be providing to the painters in your shop.
First, never make the mistake in choosing gloves based on the price. Cheaper is not better! There are some gloves that will NOT provide the same level of protection as others. For example, painters should never wear latex gloves. Latex gloves may be a cheap option, but they offer little to no protection because they quickly degrade after being exposed to many chemicals that are found in paint materials.
A better choice would be to look into Nitrile gloves. This type of material provides a better barrier to most paints and organic solvents. Nitrile gloves can provide better safety and usually only costs about $10 per box of 100 pairs. However, do NOT think these gloves will protect you from ALL chemicals. Certain solvents are stronger than others, such as methyl ethyl ketone. This chemical could pass through nitrile gloves, especially during direct immersion. A more expensive option, such as butyl rubber gloves, may be better if you will be immersed in these chemicals for longer than a few minutes.
The best way to make sure you are providing the right gloves is to speak with your glove distributor and have them help you identify the right gloves that will protect your employees from the specific chemicals and products you are using.
By providing the right gear, equipment and gloves to your workers, you may be avoiding the worst case scenario. The last thing you need in your shop is to be short staff because employees are out and collecting workers compensation! Of course, your garage insurance policy is ready to handle workers compensation claims and injuries, but it is still best to avoid if possible. Follow the advice above and you will be lowering this risk and keeping your employees safe, healthy and happy.
For more information on the garage insurance that our agency can provide you with, give us a call at 800-299-6819.

The Importance of MSD Sheets and Gloves in the Workplace

As an auto body repair shop, it is not uncommon for workers to have to tackle a paint job. As the owner of the shop, it is important that you hire individuals who are qualified to do this, making sure the job is done as professional and clean as possible. It is also your responsibility to provide the gear and equipment in order to get the job done safely. Those who handle paint materials should always wear the right gloves!

This week, we have some advice to share from the United States Environmental Protection Agency (EPA).

According to EPA, “chemicals in paint can pass through skin and enter your body. Some of these chemicals can cause health problems, even in small amounts. For protection, wear chemical-protective gloves every time you handle paint materials, especially during paint mixing, spraying and gun cleaning.”

EPA also put together a list of the products in your shop that gloves should protect your workers from. These products in your shop include: thinners, primers, basecoats, clearcoats and hardeners. These products may contain toxic chemicals such as ethyl acetate, toluene, barium sulfate, xylene, metallic pigments, titanium dioxide, ethylbenzene and much more.

OSHA’s Hazard Communication Standard (HCS) is based on a simple concept – that employees have both a need and a right to know the hazards and identities of the chemicals they are exposed to when working. They also need to know what protective measures are available to prevent adverse effects from occurring. OSHA designed the HCS to provide employees with the information they need to know.

So what responsibilities does an employer have?

• Identify and list hazardous chemicals in their workplaces.

• Obtain MSDS’s (Material Safety Data Sheets) and labels for each hazardous chemical, if not provided by the manufacturer, importer, or distributor.

• Develop and implement a written hazard communication program, including labels, MSDS’s, and employee training, on the list of chemicals, MSDS’s and label information.

• Communicate hazard information to their employees through labels, MSDS’s, and formal training programs.

Need more info? Visit the OSHA website for a pamphlet explaining your responsibilities.

Need help getting together a written safety plan, you can obtain a kit from OSHA for $1.00 or call us at Wolpert Insurance. WE can help you!

At Wolpert Insurance, we want to make sure your employees are safe from these potential health hazards. If not, your workers may be filing a claim for workers compensation much sooner than later. If you are concerned about the coverage in your garage, do not hesitate to speak with us about the auto body shop insurance policies we can provide your unique shop with.

Until then, be sure to come back next week when we will be discussing what types of gloves are best for automobile painters!

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Eye Protection in the Garage

As the owner of an auto body and repair shop, you bear the responsibility of making sure all workers are protected from all possible risks. As a result, you provide training, protect your business and employees with coverage and supply the right safety equipment. You are on the right track!

However, it is important that you go much further than just providing. It is important that both you and your employees have a thorough understanding of each risk. This week, let’s focus on eye and face protection in your shop.

According to OSHA, thousands of individuals are blinded each year from work-related eye injuries, whether from flying or falling objects, sparks hitting the eye or even contact with chemicals. The sad part is, each of these injuries could have been prevented with the proper selection and use of eye and face protection. Since all of the above could happen in your shop, it is best to be prepared. Here are a few safety precautions your employees should be taking:

• Make sure all employees are wearing protective eye and face gear while working.

• Check to see that each employee’s eyewear or mask fit properly. Many injuries occur when this equipment is not suitable or fitting.

• Provide welding helmets and eye goggles to your workers.

• Keep an eyewash station in your shop for emergency situations.

• Hold an annual training session on how to use gear and equipment, as a refresher.

As you can see, preventing eye and face injuries in the shop is fairly simple. It is just up to you as a business owner to take this advice and pass along these precautions to your employees. Once you are aware, then you can provide equipment, gear and training. If you are interested in hearing more about garage insurance and workers compensation options for your shop, contact our agents at Wolpert Insurance.

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The Importance of Masks in the Workplace

If you own an auto repair shop, it is safe to say that there are many toxic chemicals and particles floating in the atmosphere. With that being said, it is important that you are aware of the risks that these particles pose on your workers in the shop. Without the proper gear or protection, your employees may be filing for workers comp before you know it.

According to OSHA, there are “an estimated 5 million workers that are required to wear respirators in 1.3 million workplaces throughout the U.S.” Respirators are designed to protect workers in these conditions from insufficient oxygen environments, harmful dusts, fogs, mists, gases, vapors, smokes and sprays. Without a respirator or mask, these hazards could cause health issues such as lung impairment, disease or even cancer.
Masks come in a variety of styles and brands, designed for specific work environments. Business owners must be aware that not all masks will provide adequate protection for workplace conditions. To find the right masks and protection for your auto body shop, it is best to turn to the OSHA website for more information. Once you do find the right mask for your shop, it may be a good idea to hold a seminar with your employees to show them how to properly wear the mask and make sure each employee’s mask fits comfortably and properly to prevent leaks and exposures.

Providing the right mask and protection to your employees will make all the difference. The fewer injuries, health issues and claims, the lower your premium will remain!

For more information on garage insurance and workers compensation, call our agents. We would be happy to speak with you!